Appointments & fees

We offer flexible appointment times on all days of the week. Our earliest appointment is 7am on most weekdays and our latest ones are at 8pm. Weekend appointments are also available. This guarantees little or no wait time to see your psychologist.  You can choose to call our reception on 0481 389 987 to book your next session, or you can use our online booking system through Halaxy to do it yourself!

To call, please contact reception on 0481 389 987. If we are busy when you ring, please leave a message – we will try to return your call promptly, usually before the end of the day.

Fees and rebates

Psychology sessions are typically of one hour duration - fifty minutes face-to-face with your psychologist (who uses the remaining ten minutes for administration such as casenotes and filing). The standard fee for a fifty-minute session is $190. The Medicare rebate (if you have a referral from a GP) is $87.45, leaving an out-of-pocket gap fee of $102.55. In cases of unemployment or significant financial hardship, a reduced gap fee may be considered - please discuss with your psychologist

Longer sessions are often preferred by some clients and are billed pro-rata at $190 per hour.  A session that is pre-booked as an hour and a half for example (seventy-five minutes face-to-face) would be billed as $285.  Please discuss this preference with your psychologist and please note that Medicare will rebate only one session payment of $87.45 per session per day, regardless of gap fee paid. 

Most private health insurance funds provide rebates as well for psychological services, depending on your level of cover. Please check with your fund.

Please note that the Australian Psychological Society (one of the peak bodies for practising psychologists) recommends a fee of $254 per hour, indexed annually - see fee poster below. However, Ripple Psychology holds a fundamental belief in equity and accessibility, and is committed to keeping its fees reasonable and substantially more affordable than the national standard fee recommended by the APS. The standard fee at Ripple Psychology ($190) is substantially less than the recommended fee of $254.  Please note that in some cases the recommended fee of $254 will be charged.  These exceptions include report writing, family or criminal court work, and MHCP sessions where the client has reached the Medicare Safety Net (in which case Medicare will cover 80% of the gap, leaving an out-of-pocket expense of less than $50 for most clients). 

Payments and charges

Payments by credit or debit card (eg; Mastercard, Visa, American Express) attract a card fee of up to 2% - a total of $3.30 for the standard $190 session payment. There are no fees for cash payments.

Cancellation Policy

Due to the high demand for appointments, Ripple Psychology has a Cancellation Policy for short notice cancellations. If you cancel your appointment with less than 24 hours notice you may be charged $100 (approximately 50% of the full fee). If you fail to show up for your appointment without notice you will be charged the full fee. Of course Ripple Psychology is understanding of exceptional circumstances.

Banking details

We bank with Bank First, BSB 704-191 and account 246449 in the name of Oscarfinn Pty Ltd.